How To Manage A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. A the leader is obligated to take the necessary measures to make sure that the team has achieved its goals.
You must be a very approachable person for effective management of the team. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
Anew manager will often make mistakes. Accept that you are not always right and admit that to your team members. Do not act as if you have all the answers to all the problems because if you do so, your team will learn how to bring up problems so that you can solve. If there is transparency between your team and you, you will be in a position to build a bond of mutual respect with your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, when you giving instructions to your sales team every time there is a problem, you will kill their willingness and ability to come up with solutions to problems. Rather, creating a sales team, you will be cloning yourself.
Cloning yourself might sound a good idea because -after all, you have succeeded- but to some extent, this might be a trap. You should have a team that has different solutions to the same problem. There are various styles that can be used to effectively manage your team. Each style should be used at its right time and place.
Consultative approach is one of the approaches you can use when faced with a challenge. Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what their views about a situation, customer or account are. You should understand how your team want to have their problems solved and how they want you to help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. If your predecessor was a directive manager, this will undoubtedly happen. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. With time, you will not only see how they think and operate but also you will have helped them to develop problem-solving skills and this make them appreciate your work.